Privacy Policy

Introduction

This Privacy Policy outlines how Warwick Appliance Fixers collects, uses, and protects any information that you provide when using our website warwick-appliance-repairs.co.uk. We are committed to ensuring that your privacy is protected in accordance with the Data Protection Act 2018 and other applicable laws in the United Kingdom.

Information we gather through the website is used to understand your needs and provide you with a better service. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

Personal Information Collection

We collect a variety of information from you, which may include your name, contact information such as email address and postal address, and demographic information such as preferences and interests. We may also collect details of your usage of our website including traffic data and other communication data.

We use different methods to collect data from you. These include when you fill out forms on our website or correspond with us by phone, email, or otherwise. It's crucial that all information you provide is accurate and up-to-date for effective communication and service delivery.

Use of Collected Information

The information we collect is used primarily to provide our services to you and to manage your account. We may also use this data for internal record keeping and to improve our services and communications. Occasionally, we may use the information to contact you for market research purposes. We may also send promotional emails about new services, special offers, or other information that we deem relevant to you.

We ensure that our data processing is carried out in accordance with the law. Only relevant staff and technicians will have access to your personal information, and we have measures in place to ensure its integrity and confidentiality.

Data Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online. This includes encryption of data, secure workload management, and multi-factor authentication where appropriate.

Despite our efforts, the transmission of information via the internet is not completely secure and we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.

Your Rights

Under data protection law, you have several rights regarding your personal data. These include the right to request access, rectification, or erasure of your personal data. You also have the right to object to the processing of your personal data or request that processing of your data is restricted.

Should you wish to exercise these rights, please contact us at [email protected]. We will handle your request in line with the law and strive to respond promptly.

Third-Party Disclosure

We do not sell, distribute, or lease your personal information to third parties unless we have your explicit permission or are required by law to do so. Our website may contain links to other sites to provide a more comprehensive service. However, once you navigate away to these websites, we cannot be responsible for the protection and privacy of any information you provide whilst visiting such sites.

It is advised to exercise caution and read the privacy statement applicable to the website in question.

Contact Information

If you have any questions, concerns, or complaints regarding how we handle your personal information, please contact us using the email address provided. You can reach out to Finn Campbell at [email protected], or through postal mail at Sky Tower, Corner Federal and Victoria Streets, Auckland City 1010, New Zealand.