UK GDPR Compliance
Warwick Appliance Fixers is committed to respecting your data protection rights under the UK General Data Protection Regulation (UK GDPR). This page explains how we comply with the law and how you can exercise your rights.
Scope and Applicability
This compliance page applies to all visitors of warwick-appliance-repairs.co.uk. While we do not collect personal information through user registration or account creation, we may process limited personal data through website analytics, server logs, and contact forms.
Your Rights Under UK GDPR
Under the UK GDPR, you have the following rights:
- Right of access – to request a copy of the personal data we hold about you
- Right to rectification – to correct inaccurate or incomplete personal data
- Right to erasure – to request deletion of your personal data in certain circumstances
- Right to restriction of processing – to limit how we use your data
- Right to data portability – to receive your data in a structured, machine-readable format
- Right to object – to object to our processing of your data, including for direct marketing
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s supervisory authority for data protection.
How We Comply
Warwick Appliance Fixers processes personal data only when necessary and in accordance with UK GDPR principles. We do not store personal data in databases. Any data collected via our contact form is used solely for the purpose of responding to your inquiry and is deleted after 30 days unless you request otherwise. We use secure, encrypted forms and do not share data with third parties for commercial purposes.
Data We Process
When you contact us via our website form, we may collect:
- Name
- Email address
- Phone number
- Details of your appliance repair request
This data is collected only if you voluntarily submit it through our contact form. We do not use cookies for tracking or advertising purposes. Analytical cookies used by third-party services (e.g., Google Analytics) are configured to anonymize IP addresses and comply with UK GDPR requirements.
Legal Basis for Processing
We rely on legitimate interest as the legal basis for processing your data when you contact us, as it is necessary to respond to your repair inquiry. We also rely on your consent if you voluntarily provide data through our contact form.
How to Exercise Your Rights
To exercise any of your rights under UK GDPR, please contact us at:
Include your full name, the right you wish to exercise, and any relevant details (e.g., email used to contact us). We will verify your identity before processing your request.
Response Timeframes
We will respond to your request within one month of receipt. In complex cases, we may extend this period by up to two additional months and will inform you within one month of the reason for the delay.
No Discrimination Policy
We will not deny service, charge different prices, or provide a different quality of service because you exercised your UK GDPR rights.
Updates and Changes
We may update this page periodically to reflect changes in the law or our practices. The most recent version will always be posted here with an updated effective date.
Contact Information
If you have questions about this compliance page or wish to exercise your rights, please contact our data protection point of contact:
Finn Campbell
[email protected]
Sky Tower, Corner Federal and Victoria Streets, Auckland City 1010, New Zealand
Note: While our business operates in Warwickshire, UK, our legal contact address is provided as above for official correspondence purposes.
